Friday, October 7, 2011

Interview

Flor
Direct Marketing Manager answered questions
Heather Arnett, FLOR Sales Associate Sr., forwarded questions to DMM
10/7/11 @ 9:50 AM Replied

How much do you sell yearly?
We are not at liberty to disclose company financial information.


Is it hard to maintain FLOR tiles?
No, FLOR carpet squares can be easily cleaned in the sink, air dried and placed back good as new.  For details on care and maintenance of FLOR, please visit (http://www.flor.com/maintenance ) 


How much on average does it cost for a tile?
FLOR products range from $8.99 per square to $40.00 per square. 


Are FLOR tiles healthier than regular carpet?
Unlike many other rugs or carpeting options, FLOR products are made with renewable and recycled content and most styles are recyclable through our Return & Recycle Program (http://www.flor.com/recycle ).  For more details on the philosophy behind the design of FLOR, visit (http://www.flor.com/design-philosophy ) and here for information on our sustainability efforts (http://www.flor.com/sustainability ) 


What are the tiles made of?The raw materials in FLOR varies by style, with 100% Nylon face fibers among the most common.  For details on specific styles, visit FLOR.com and click on the "Specifications" tab for materials and recycled content information. 


In the catalogue I saw that there is a photo of a woman and kid cleaning a tile in the sink....Is that possible?
Yes.  Most dirt and spills can be easily cleaned by rinsing in the sink with mild detergent and warm water.  Visit this page for helpful videos, one of which is how to clean/replace/refresh your FLOR design http://www.flor.com/flor-videos 

***One thing that aggravates me is that it may seem that I'm asking obvious questions that I could look up online, but I don't because who knows what is right online.  And by asking this questions I hope to spark the person I'm interviewing into adding additional information.  I just feel like since I'm a student they don't care, and at times it makes me feel like they think I'm incompetent.  I just want a spark a conversation, but I feel they are too busy and rush me off.

Bamboo Hardwoods
800-607-2414
10/7/11

Called and asked who I should talk to, and the man, Chris, told me to ask him the questions.  I felt he had no clue how to answer my questions.  I asked "Where you do get the bamboo?" and he replied, "from China."  Then I asked "Why don't you all grow it in the US?"  His response was well you should look it up online.  After that he told me to just go to the website. I felt like I was just thrown aside and he didn't have the time for me to brother him with questions.

I am getting very frustrated with having to deal with certain companies.  The positive experiences are running out.

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